What to Consider When Pricing Your Managed IT Service Provider?
Choosing Your Managed IT Service Provider
Many small and medium-sized businesses benefit from managed IT services. Managed IT Service Provider MSP help companies access expert and cost effective services. The Managed Service Providers MSP have a variety of pricing options. Each of the pricing options available has its pros and cons. To get the best available option, business owners have to compare more than one and pick the one most suitable for their business.
Types of pricing options for Managed IT services
Per device option
The pricing for this model majorly depends on the number of devices your business owns. Businesses get managed IT services for their computers, servers, printers, tablets, mobile phones, and many other devices. The major advantage of this pricing model is the ability to accurately determine how much your business will spend on managed IT services.
A la Carte option
For businesses which are only interested in specific IT managed services, the A la Carte model is the best choice. Business owners have the luxury of customizing the service packages to suit their unique needs and budget. The flexibility of this model is its greatest advantage to the firm owner. However, the A la Carte model makes it difficult to accurately determine the exact amount of money the business will spend on IT managed services.
The tiered model allows customers to pick levels of services based on the price. The Managed IT Service Providers MSP come up with a good, better and best classification system that specifies how much the business owner pays, and the package they will enjoy. For example, the service provider can create silver, gold and platinum levels. The advantage to the service provider is that they can pre-determine the pricing for each package.
Monitoring only option
Business owners can rest easy with the monitoring only option which provides 24/7 IT management services. The service provider will keep a keen eye on the IT operations of the business, and in case something goes wrong, they will promptly notify the owner and take up the necessary action. The pricing for this model caters for the monitoring services. The service provider will charge any additional IT services they provide at an extra cost. That kind of contract makes it difficult to accurately determine how much you will spend on the services monthly. Apart from that disadvantage, the monitoring only option ensures that businesses deal with any data breaches, required updates and slow performing systems in time. Especially fro small or medium sized businesses working on a tight budget, this option will work very well as it is cost effective.
Per user option
Managed IT Service Provider MSP also determine the pricing of IT managed services based on the number of employees at a business premise. According to this option, the business will pay for services given to each employee and the type of devices they use. The company pays a flat rate every month for every employee. The advantage of this option is that it is easy for the business owner to determine how much the company will spend for IT managed services.
Before settling on one, consider all the pros and cons so that you pick the best pricing for your managed IT services. If you have any questions about managed IT services, contact our expert technicians at Inter-Quest to evaluate your current IT needs and develop a solution that meets your business IT requirements.